Feedback Management System
A feedback management system is a platform or process that enables businesses and organizations to collect, analyze, and act on customer feedback. Cradlee’s track the customer feedback on different parameters and present that data to salon owners for further action.
A SmarterWay to Manage Feedback
Our platform simplifies feedback collection and analysis, giving you a clear path to service improvement.
Centralize All Feedback
Aggregate customer reviews, survey responses, and social media comments in one unified feed. Never miss a piece of feedback again.
AI-Powered Sentiment Analysis
Instantly understand the emotion behind the feedback. Our AI categorizes comments as positive, negative, or neutral to help you prioritize action.
Drive Data-Driven Decisions
Use customizable reports and trend analysis to identify areas for improvement, train staff, and enhance the customer experience effectively.
Cradleesoft - Salon Software Interface
DEDICATED DASHBOARD
Your Command Center for Customer Happiness
- Real-Time Updates: See new feedback as it comes in from all your connected channels.
- Customizable Widgets: Tailor your view to focus on the metrics that matter most to your business.
- Historical Data Analysis: Track your service quality over time and measure the impact of your improvements.
Empower Your Team
Drive Staff Motivation & Excellence
Your team is your greatest asset. Our Staff Performance module provides clear, objective metrics to help you manage, motivate, and reward your stylists. Track everything from retail sales to client satisfaction scores, fostering a culture of continuous improvement and healthy competition.
- Performance Leaderboards: Showcase top performers to inspire your team.
- Skill Gap Analysis: Identify areas for training and professional development.
- Client Feedback Integration: Link reviews and ratings directly to individual staff members.
Trusted by Industry Brands
FAQ
What is salon management software?
Salon management software helps streamline day-to-day salon tasks like bookings, billing, inventory, staff tracking, and marketing—all in one place.
Can your software work for salons in Lucknow?
Yes! Our salon management software is designed for salons across India, with custom setup and support for Lucknow-based salons.
Will I get automated reminders for client bookings?
Absolutely. The software sends automated SMS and email reminders, reducing no-shows and improving client retention.
Does it support staff commissions and payroll?
Yes, you can easily track staff performance, commissions, and payroll within the software.
Does it support staff commissions and payroll?
Yes, our platform supports centralized control over multiple locations, perfect for growing salon chains.